The Desktop Dispatcher is the easy to use, low cost, solution for creating, printing, storing and tracking any kind of service call, appointment or customer list.

• Create, print, sort and track all your service calls.
• Sync with iPhones and BlackBerries
• Shows your customer's service history on the screen as you enter a new call.
• Saves your work automatically and creates backup copies easily.
• Unlimited number of calls.
• Stores and tracks completed calls and call backs for quick reference.
• Automatic appointment reminders.
• Import and export from other programs.
• Shows both the billing address and the job address on the screen.
• Pop up menus included: Call Taken By, Call Given To, Payment methods, Appointment Times, and others.
• Builds a customer database, automatically, as you use it.
• If you see something you don't want or need, we will take it off. Want something added, we can do that too.
• e-mail your calls to your service techs.
• Free maps to any address in the U.S.
• Now, you are reminded of past due calls automatically, when the calendar is opened.
• Record a memo in your own voice right on the work order.
• Lets you stamp the arrival and departure times on the work order.
• View all the calls in a list view to see where each technician is.
• Warns you if a call is running over the allotted time.( user defined )
• New calendar screen lets you view all the appointments to make it easier to set a new appointment. You can even reassign and reschedule existing appointments without having to switch screens.
• New screen in the customer database allows you to store photographs and audio notes about your customer's and their equipment.

Full Version

• Includes all the above
• Inventory control
  • Automatically adjusts inventory levels as you use items on work orders
  • Automatically enters descriptions and prices on the work order for you.
  • Saves time
  • Prevents errors.
• Invoicing
  • Thank you letters
  • Late notices
  • Aging reports
  • Print envelopes
  • Monthly and yearly reporting
• Proposals
  • Store and retrieve proposals
  • Turn an accepted proposal into a work order with a click of your mouse.
• Reports on completed work
  • Build custom reports by searching any combination of fields you want
  • Displays results in list view showing averages and totals.
• And more

email: CstDskSol@aol.com

Voice: 561-714-5240

Fax: 561-967-8189

Step 1: Click here for an order form

Step 2: We are happy to accept payment via PayPal.

You do not have to have a PayPal account to use their services.

Regular version of The Desktop Dispatcher. $300.00

Full version of The Desktop Dispatcher. $500.00 Includes invoicing, inventory, proposals and employee records.

Upgrade from regular to full version. $200.00

Support options

One year of support including unlimited phone support M-F 9:00-5:00 Eastern Time, Free updates, Remote desktop training. $300.00 per year.

Per incident support.$75.00. Can include multiple issues.

Custom modifications. $75.00 per hour.

Step 3: We contact you, with your new passwords and registration number, after we receive notification of payment.

Why Buy From Us?

• Experience. We have over 20 years of experience in the service industry and over 10 years developing solutions
• Affordability. The Desktop Dispatcher starts at $300.00 That's as much as you could stand to loose with one missed job. Our program is comparable to others selling in magazines for $1500.00 and up.
• No updates required. We are always making improvements to the program, but you are not required to buy them.
• You own the software, you control who has access to it. Our solutions are not internet based.
• Time proven software. Our solutions are created using FileMaker Pro.
• Custom Made For Your Business. Want something removed, no problem, want something added, we can do that too. We even put in your employees names into pop up menus for you.

Constent Organization is key, for progressing and not becoming victim to the perpetual motion of this fast paced, and rapidly blooming Locksmith field.  As ones business grows, they are in need  of well need additions and upgrades to their systems.  We ran in to that situation, and became nervous attempting to find something that was as fluent and user friendly as the specially created dispatching system we had before, it met it's last functional breath.  

As we searched, we where introduced to Desktop Dispatcher.  Of course, at first we where skeptical about the whole thing, but gave it a chance.  As the more time I was able to explore through it, I was able to see the many different functions that it possessed, and seen the benefit the company can gain from it.  That was the beginning of a great relationship.  The capabilities of TDD was exactly what was needed for us.  I feel a whole lot more comfortable knowing that I can access all our info, and that same info is available to all  the tech, while they are on the job.  I am glad that we decided to go the route leading to TDD.  And if any one was to ask me for directions to the land of dispatch organization, I can comfortably give them accurate directions to TDD. 

Getting Started

Setup

Setting up your customer list

Importing data from existing software

Setting up your inventory file

Using the program

Building a work order

Finding records

Navigating the program

Syncing to phones

Firewall and Router Settings.

First time sync

Updating Desktop Software

Updating The Desktop Version.